Briana Gilmore has served as the Head of Global Accessibility Policy at Uber in Washington, DC, since 2022. In this role she develops internal policy and operational goals, and aligns cross-functional product and engineering strategy. Briana Gilmore has co-designed several accessibility features alongside users and community disability experts, launching in-app personalization enhancements and a feature designed for older adults.
Briana Gilmore previously spent four years as a policy and strategy consultant working with various technology, government, and non-profit organizations, preceded by more than three years as the director of policy and planning at a NYC-based supportive housing, crisis respite, and peer support organization. She has also worked as a psychiatric survivor and housing advocate, Medicaid/ Medicare policy and financing strategist, and has designed and executed trainings and credentialing standards for peer support providers and harm-reduction-informed suicide prevention specialists.
In 2016, Briana Gilmore received the Advocacy Champion Award for her advocacy work that led to the creation of Crisis Intervention Teams in New York City. She has published several articles on urban planning and public health strategies during her career. She has taught university classes as an adjunct professor at New York University, Columbia University, and Towson University. She is also a published poet and sought-after keynote speaker.
She graduated with honors from Hofstra University with a degree in political science and sociology. She continued her education at the University of Amsterdam, earning a master of science in urban planning and international development with honors.